Does TeraCart take a cut of my sales?+
No. TeraCart charges 0% transaction fees on every plan when you use your own payment account. Your payment provider still charges its usual processing fee.
What's included on the free plan?+
A store on teracart.co with up to 50 products, checkout, discounts, pages, a blog, reviews, heatmaps, session replay, live chat and abandoned cart emails. There's no time limit.
What happens after the 14-day trial?+
Every new store starts with 14 days of Pro, no card needed. When the trial ends you can pick a plan, or the store moves to the free plan on its own. Nothing is deleted.
Which payment methods can my customers use?+
Cards, net banking and wallets through Razorpay or PayU, plus UPI, cash on delivery and part-paid COD for India. Stripe checkout with Apple Pay and Google Pay is coming soon.
Can I move my existing store to TeraCart?+
Yes. Connect your Shopify store and TeraCart brings over your products and variants, collections, customers, orders, pages, blog posts, discounts, images and SEO redirects, and your theme too. Moving is included on Plus and higher, and during your free 14-day Pro trial.
Can I leave and take my data with me?+
Yes. Your store's data is yours. You can export your products and customers as CSV files from the dashboard at any time.
Do I need a developer?+
No. Pick a theme, change it in the visual editor and add products from the dashboard. If you do work with a developer, Max includes API and webhook access.
How do I get support?+
Plus includes email support, and Pro and Max get priority support. Every store can use our help guides.